We make every effort to ensure your order reaches its destination fresh and in good condition. Due to their fragile nature, our pies require special handling and packing materials. Each pie will ship in its own carton, and all packing and shipping fees are included in the price of each pie. If your order also includes other product categories (cookies, rolls, breads, etc.), those items will ship in a separate carton, and applicable shipping fees will be added to your cart during Checkout.
For more information about our ordering deadlines and shipping policies, please visit our FAQs page.
Care Instructions for Pies
All of our pies are baked to order and frozen prior to shipping. Your pie will be carefully wrapped and packed in food-safe materials. As delivery of your pie takes from 1-2 days, your pie may be thawed when you receive it. This is completely normal. We do not recommend refreezing our pies. Your pie can be stored on your counter and should be consumed within 5 days of receipt.